Future state mobile app concept for the hotel staff. An app to assist the hotel staff (both front & back of the house) to better serve guests in real-time. Aiming to optimize and serve relevant information to the users to serve the end client better.

For the front of the house employees it helps them quickly identify theirs guests and meet their needs ahead of time. For the back of the house employees it helps them quickly assess their work load and which areas to prioritize when starting their shift.

Role: Art director / UI designer. Create initial concepts based on use cases and research findings to enrich the mobile experience. Create some key user screens for the app to help showcase the idea.

Tools: Sketch, Illustrator